'Thanks for your support, guidance and wise words over the past year. It's so good to have fully come to terms with my crash and to feel emotionally well again.

T.S. Exmouth

Welcome to The Road User Support Service Website

rosemary pellThe Road User Support Service (RUSS) is a unique organisation based in the South West, offering complete rehabilitation assistance to help you deal with the emotional problems and trauma as a result of a road traffic incident. RUSS is able to assist anyone who has an unexplained fear or anxiety about driving. We offer tailor-made programmes providing psychological and practical support with a sensitive approach to improve your driving skills and increase confidence.

Getting your Life Back on Track…

* Photo by Richard Lappas

Road Traffic Collisions.

Even a minor bump can deeply affect those involved and major crashes can cause people concerns about using the road again. If you were merely a witness and not directly involved, you may still be suffering from a series of emotions triggered by this life-changing event, which can impact on your work, family and general daily life.

You are not alone. Many people who survive road traffic incidents develop some form of stress reaction, whether it is worries about travelling or fear for their own safety. Every experience is unique and an initial one-hour assessment session with a qualified counsellor gives you the opportunity to talk about your particular incident and detail any lasting symptoms you may be suffering as a result. You will be given appropriate coping strategies, information and advice to get you through this stressful and emotional time.

RUSS was set up in 1998 and receives referrals from professional organisations including the Police, Victim Support, Devon Air Ambulance, solicitors, psychiatrists, psychologists and medical practices.

“Rosemary Pell and her team have been pioneers in helping resolve issues for hundreds of people in Devon and the South West. I wholeheartedly endorse the work of the RUSS Team.”

Peter Gimber OBE

Exeter Chamber Members Badge 

*Photo of Rosemary Pell taken by Richard Lappas